- Details
- 3 Feb 23
- Updated: 3 Feb 23
Failing F e d E x
forfeits sameday
Typical cost cutting move
in anti-customer strategy
FedEx plans to end SameDay City service. The carrier is ditching what it extravagantly dubbed “the fastest shipping option” in metro areas as it cuts costs in the face of declining demand. No surprise, given ceo Ravi Subrahamian apes founder Fred Smith's anti-customer behaviour. Meanwhile, Amazon and UPS eat their lunch with superior immediate customer service