Proficiency Index
MarketWatch

Buyer behaviour
beats brainwash

Optics more important than analytics

29 Jun’11

‘User actions speak louder than words’ is an oft-quoted phrase that has never been more applicable in today’s tough retail or webstore shopping world...

Best practice etailing

8 lessons from
a webstore wonder

The user friendly journey via
mobile and social networking

22 Jun’11

ASOShas become the poster child of etailing innovation. As it records another set of outstanding results we look at the lessons of its success

Proficiency Index
2011 Webstore Watch

Winning webstores

How does your business supplies
webstore compare with the best

22 Jun’11
Regular readers will know that we have urged resellers for 3 years to match the Amazon.comwebstore experience that women in business prefer. The great news is that 8 have matched and exceeded the experience in our 1^st Round Review...

The Best Buy...
Comet or Dixons?

Amazon effect drains power
from UK electronics retailers

22 Jun 11

The rumour mill is rife. With Best Buy’sUK ‘greenfield’ launch frustrated will it turn to troubled consumer electronic leaders Comet orDixons

Best Buy: not
best pleased

Multichannel model shows no

answer to Amazon attack yet?

15 Jun 11
Best Buy,the world’s leading consumer electronics retailer, today reported another disappointing set of results in Q1’12 ended 28 May’11

Proficiency Index
2011 Webstore Review

How woeful is
your webstore?

How does your business supplies
webstore compare with the best

14 Jun’11
Regular readers will know that we have urged resellers for 3 years to match the Amazon.comwebstore experience that women in business prefer. The great news is that 9 have matched and exceeded the experience. Especially these champions…

Sunday Times - 2011
Best Green companies

OPS resellers
top green list

Proficiency champions lead
the way for UK best practices

12 Jun’11

Three of top 5 OPS resellers listed in the 2010 Proficiency Index list on 23 Dec’10 have been honoured by finishing in the top 8 of UK’s best green companies

Best Buy on
back burner

Will US #1 electronics retailer
divert attention to UK’s Dixons?

11 Jun'11

US consumer electronics #1 Best Buy (BB) is postponing its European expansion plans just 12 months after opening its first UK bigbox store…

Manufacturer and dealer alert!

Twitter critical

Brands need to include in their
marketing and promo strategy

8 Jun’11

Progressive marketers can be forgiven for occasionally jumping on bandwagons seemingly loaded with gold given the hype surrounding some launches.

Depot death
rattle and roll…

Colorado catches and
fines cheating contractor

7 Jun’11

Yesterday was an extremely bad day in the office for Office Depot. Rated a junk stock by Nomura; fined heavily by the Colorado state Attorney General; and the last remaining US sales executive talent resigned. Is this curtains?