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Screen Shot 2022 11 27 at 1.08.32 PM'Shrinkf l a t i o n'
deceit exposed

Brandmakers downsize
quantity & inflate prices


Meet the man on a mission to expose sneaky price increases. Edgar Dworsky (pic) has become the go-to expert on 'shrinkflation' where products or packaging are manipulated so consumers get less for their money. NYTimes writer Clare Toeniskoetter went to many pharmacies and supermarkets near Boston (US) to examine product examples 

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haworth steve evo19H o w  N o w
D o w n  V O W?

EVO fails to expand range
to serve Biz Supplies mkt


VOW, the leading UK OP wholesaler, part of the EVO Group, continued its 10yr long decline in 2021 in spite of acquisitions, the collapse of rival Spicers; and ignorantly missed, broadline business supply expansion opportunities. Moreover, losses continued. What happened to VC owner Endless' much lauded investment in growth initiatives? 

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Productivity stairway to heaven2Can dealers pass
productivity test?

From OP to personal svcs
in hygiene, FS, pkg supply?


We've written exhaustively about the need for OP dealers to convert from 'transactional' product suppliers to 'personalised productivity services' providers inc. hygiene, foodservice & packaging. Amazon is winning the transactional battle with same day delivery of broadline business supplies to WFH users. Can dealers pass the 3pt conversion test? We discuss and highlight the best practice services providers? Complete 

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OPeless Island'OPeless, OPaque
reports hide dive

Top10 leaders' misleading
market over terminal trend


Proficiency Index
 is reaching the conclusion of Q3'22 reports analysis. It has become obvious that many OP market CEO's, who have failed to reinvent their companies, are in denial; and desperately trying to mislead the market over their incompetence. We highlight the Top 10 losers and contrast with Top 10 winners... 

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MPS thornMPS & BTS market
volume sinking fast

Print & stationery products
dismissed by digital users


Recent market research reports have proclaimed resiliency in demand for Back to School and Managed Print Services. Proficiency Index analyses found studies failed to separate volume from huge price inflation, resulting in misleading trends. Brandmakers supplying these markets report serious declines, confirming this conclusion...Later today

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Recession obsessiomWallSt's 'Recession'
obsession question

Economists: 'normalization'
BoA:Consumer/jobs strong


WallSt. opinion has been obsessed with incessant recession chatter since January, promoted particularly by CNBC/Bloomberg. What do leading economist, bank and industrial commentators think? Leading MainSt. Bank of America remains optimistic, reporting strong consumer spend volume, higher than 'normal' 2019. We analyse the Wall St forecasts v Main Street reality....

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Screen Shot 2022 10 04 at 3.15.04 PMB2B ecommerce
playing catch up?

B2C MCommerce practices
gaining power in biz supply


The business-to-business (B2B) sector has been slow to pick up on cues from the B2C consumer world, but those entrepreneurs who have adjusted are reaping rewards fueled by the Amazon user friendly webstore and delivery experience example...

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Hsu mike KCKimberly Clark:
clean up or out?

'Musical chair' exec moves.
Flat sales, losing mkt share


Kimberly Clark,
the $19Bn personal hygiene brandmaker, recently held an investors' conference. CEO Mike Hsu's near 4yr tenure has not improved flat sales performance or market share, yet he announced +5-7% inflated growth forecast for 2022? Now he's changing the short time-serving exec team. How much longer will investors tolerate lack of progress for the iconic brand? Updated

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Screen Shot 2022 07 06 at 12.07.20 PMNormalization en
route or recession?

WSt. doomsayers in denial
re: strong jobs & consumer


Worldwide economic slowdown is in process, with the concurrent chaotic effects of Covid, Putin's War & China's lockdown, causing  huge supply shortages and inflation. But, with inflation and shortages abating, are we entering a period of normalization like 2019, or will there be a recession as Wall St. insists? We get top economists latest views...

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Hygiene clean office 21Hygiene Supply
overtakes OP mkt 

Foodsvc & Pkg cuts paper
& print to <25% biz market


Trad paper-printer products' domination of business supply is over. Tech supplies overtook OP in 2008; Hygiene & Safety supplies in 2015; Foodservice & Packaging each before 2025. Meanwhile, most dealers are stuck with 60%+/sales in OP, even as makers' volumes plunge as digitization takes over. We review biz market trends and recommend action...Later today

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