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Screen Shot 2022 11 22 at 1.40.30 PM'Hybrid Work
is here to stay' 

Indeed/Glassdoor’s Hiring
& Workplace Trends Report


The Indeed Hiring Lab and Glassdoor Economic Research teams have joined forces to shed light on what the coming years will bring to the labour market, and how these trends will impact employers, employees, and the future of work. Proficiency Index analyses the report and compares with business supply/services market research....

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Hygienic Office 21Healthy Hygiene
mkt momentum?

Who's winning mkt share?
12%+ avge price inflation


Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q3'22 analysis is nearing completion with brands' volumes slowing, boosted by double digit price hikes. Complete

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industrial supplies invasionIndustrial supply
market resurgent!

Edu, H/Care, Infrastructure
investments boost growth


Q3'22 financial reports for leading industrial supply distributors are nearing completion e.g. Fastenal, Motion, MSC, Grainger, Wesco, Arrow, Berry, DXP show double-digit sales growth boosted by price hikes; and higher profits. Proficiency Index reviews the performance of the Top 20 US distributors in 2022 with insightful analysis and discussion with leaders, progress and plans for 2023. Updated

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Screen Shot 2022 10 09 at 5.02.23 PMStrategy strength
v vulture culture?

Who wins hygiene market
merger war: FEMSA v VC?


Merger mania rages in the HOT hygiene supply market. 80 acqs have been completed by VC Advent's Imperial Dade and FEMSA's Envoy. Expect deals to reach 100+ by year-end in an $8Bn+ roll up. Proficiency Index analyses progress inc. who wins: Envoy's growth strategy or VC owners? Will latter invest in integrating systems or...strip and flip? Complete

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hybrid office zoom mtg 22Furniture mkt on
high hybrid alert

Corp office recovery weak.
Strong WFH demand slows


Furniture Market Review Q2'22: Covid crushed the corporate furniture market. Leading makers reported 30%+ demand declines, are still not back to norm. Meanwhile, WFH suppliers like Amazon, Wayfair, DWR (Miller) exploded with record revenues. We review leaders and new hybrid work developments accelerating the WFH, worklife confluence & ergonomics movement. Updated

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Screen Shot 2022 10 02 at 7.14.54 PMTop Foodservice
Trends of 2022

New staff'g, mktg, product,
srvce, pkg, delivery needs


Dining service evolved at a slow pace until Covid disrupted the industry and ushered in a new era for foodservice needs. Restaurant operators and suppliers had to adapt to new challenges in supply and staffing shortages and higher 'touchless' hygiene standards...

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Lucy home working 21What Lucy wants
in business supply

• 1 click mobile webstores
• Personalized delivery
• Hybrid, hygienic offices


Proficiency Index's 16th Annual Businesswomen 12 Pt Buying Survey (resumes from 2019), primarily users (typically Lucy) with executive power, is more valuable than ever. It provides greater insights into the latest trends in WFH, hybrid work and mobile shopping in business ... 

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Hygiene clean office 21Healthy Hygiene
market momentum

Who's winning mkt share?
10%+ avge price inflation


The #Paperless #Officeless #Touchless future is happening bigtime! Now hygiene is the #1 business supply category alongside tech. Progressive business suppliers: brand makers, dealers & MSP's have pivoted to sell customers hygiene, safety, foodservice & packaging, WFH-tech and wellness services. Q2'22 analysis complete, showing big brands volumes slowing in spite of double digit price inflation 

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Inflation bubble manThe Proficiency

I n f l a t i o n Index

+20% average price hikes
boost profits by +40-50%!


The Q2'22 reporting season is reaching a conclusion. Proficiency Index has analysed results to date and separated out the price inflation element from real volume performance. For example, Stora, Grainger, Navigator, IP, UPS, & Veritiv, all reported inflated profits fueled by high price hikes; a total of 80+ companies analysed to date...Updated

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commodity cliffPapermakers price
hikes escalate exit

Paperless, Printless hybrid
digital work, exposes dive


Most leading OP, Paper, Printer & Packaging makers have reported Q2'22 results. Printer paper and ink usage is down 75%+ since 2008 yet makers are increasing prices between +25-40% as demand dives. The shift to hygiene, food service & packaging supplies is huge. The Covid crash caused users to accelerate the move towards digitization as print diminished. We analyse latest reports this week Veritiv, Sylvamo, CCL/Avery, Suzano, Verso & KP Tissue

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