2015 Dec pp banner1200 2 mob
2016 Jan pp banner1200
  • hybrid office zoom mtg 22Furniture mkt on
    high hybrid alert!

    Corp office recovery softer.
    Strong WFH demand slows

    Furniture Market Review Q4'22-23: Covid crushed the corporate furniture market. Leading makers still report -30% demand declines compared with the 2019 norm. During Covid, WFH suppliers like Amazon, Wayfair, DWR (MillerKnoll) exploded with record revenues, now normalizing. We review leaders disappointing results and the new hybrid work developments accelerating the wellness & ergonomics movement e.g. Fellowes. Updated for Steelcase/MillerKnoll

    Read More
  • Emperor no clothes 23Old OP Emperors

    have no clothes!

    Trad product sellers outed
    by productivity srvcs shift

    There's been much recession talk recently: macro economic headwinds, high inflation, depressing optimism. How much is real given the huge prices boost on lower volumes? Whilst ex-leaders eg. Acco, HP, Newell, 3M & VOW decline despite complacent commentary, progressive players reinvented to meet the 'personalized productivity service' needs of users. We highlight losers and the big winners..Complete

    Read More
  • resilient leaders 23Bouncebackability
    Index Leaderboard

    Q4'22 analysis highlights
    resilient Winners v Losers

    Reports are all in for Business Supply players in Q4'22. Predictably they show inflated profits but weak sales recovery v pre-Covid 'norm' Q4'19. Proficiency Index reports the Leaderboard of makers, wholesalers & dealers' 'Bouncebackability' performance. It covers 100 leading paper & printer makers, hygiene, foodservice and packaging suppliers, OP/furnituremakers and retailers Updated

    Read More
  • Screen Shot 2022 12 09 at 2.14.03 PMHealthy Hygiene
    market normalizes

    Who won/lost market share?
    Price inflation average +12%

    Hygiene is now #1 business supply category alongside technology. Progressive business suppliers: brandmakers, dealers have pivoted into hygiene, safety, foodservice & packaging, WFH-tech & wellness services. Proficiency Index Q4'22 analysis is almost complete with brand volumes slowing, boosted by double-digit price hikes. Updated for KPTissue, Sappi & Suzano. Diversey delayed to 22Mar

    Read More
  • women marketeers top 9 jul16Top 50 Women
    Marketers 2023

    Leaders in creativity, sales,
    brand growth performance

    Marketing to businesses by brandmakers & resellers was traditionally dominated by men. As we celebrate International Women's Day, Proficiency Index recognises the most successful women leaders. This is 16th edition of 'Top 50 Women in Business Supply', the market's real growth achievers, including new entrants from progressive independent dealers.

    Read More
  • 1
  • 2
  • 3
  • 4
  • 5
Subscribe to read!

Screen Shot 2023 02 26 at 2.18.29 PMOffice Mkt Legends
reunited in renewal

MegaIndy leaders:Bigeard,
Meehan+Sargent BOS mtg

It's 10yrs since the top OP mega-independent dealer champs Lyreco's Eric Bigeard and WBMason's Leo Meehan met with Staples CEO Ron Sargent in Boston. We reflected on past glories, Covid, digital transformation and looked forward to a 'hybrid office productivity' future..Updated 

Read more ...

Subscribe to read!

Screen Shot 2023 02 08 at 1.25.53 AMThe Pich perfect
legend lives on!

Office Productivity champ
recalls his 80s innovations
still 'state of the art' today

It's 10yrs since we met 80's office productivity champion Bill Pichler (on left w Howard Brown), who built the most admired OP dealer on the planet in the 'Golden OP' era. The beautiful modern Eastman 400sq.ft facility in LA was the centre of innovation in design, hospitality & systems. We recalled the great times with the legend last Monday. Updated

Read more ...

Subscribe to read!

Johnson Fisk SCJ 23SCJ: Doing the
right thing 'cleanly'

Environmental champion
speaks plastic pollution

SC Johnson,
the family owned $12Bn cleaning brands giant, has a long history of responsibility on environment and health effects of the chemicals in products. "We’ve often made changes in product formulation before regulations required, even if it hurt sales". CEO Fisk Johnson explains history and progress...

Read more ...

Subscribe to read!

salerno rich aramsco ceoAramsco conceded
in acq rollup race?

Has Hot hygiene M&A mkt
left #4 consolidator adrift?

Cleaning & restoration supplier Aramsco
owned by PE firm Odyssey Investment Partners, has made 7 acquisitions over the past 2yrs, but none since May'22. What's happening? Has it been intimidated by the relentless rollups of fellow VC's & FEMSA's Envoy? We discuss progress with ceo Rich Salerno.

Read more ...

Subscribe to read!

lloyd frost united 22United unplugs
from OP tradition

Smart svcs provider's one
source biz supply success

There are now less than 50 progressive, productivity service providers in the US/UK business supplies market. That's a huge crash from the 30k traditional, transactional OP dealer community in 1990. We have profiled the best practice successes of WBMason, Innovative, WHouse Direct & Commercial. Now we discuss the progress and plans of UK's United Business Services with ceo Darren Lloyd... 

Read more ...

Subscribe to read!

Screen Shot 2022 12 11 at 1.00.25 PMStarbucks' Schultz
to unseat unions?

Like AMZN, ensure 'ethos'
exercised by local leaders 

"Why is Howard Schultz taking unions so personally? His opposition clashes with his image of Starbucks as a model employer" reports NYTimes' Noam Scheiber and Julie Creswell. This echoes Amazon leaders' attitude who similarly eschew a 'them & us' environment and want direct comms between leaders & associates. 

Read more ...

Subscribe to read!

Screen Shot 2022 10 07 at 11.58.36 AMPro-Link brand's
'Ace' growth plan

Cleaning specialist group
provides personalized svcs

The OP & Hygiene supply industries continue to be populated by 'buying groups' that offer little market share benefit for brand makers. Meanwhile, there are a number of progressive, marketing driven groups determined to differentiate themselves from transactional giants with a personalized, productivity growth agenda. We discuss Matt Herriot, Pro-Link ceo's progress and plans... Later today

Read more ...

Subscribe to read!

heinrich micbhael gartenGarten fresh food

service to offices

Healthy, nutritious lunches
& snacks vending...on-site

was founded by Michael Heinrich in San Francisco in 2014 with a vision to provide healthier, nutritious food and snacks to businesses, in-office or WFH. Through acquisition and organic growth it has grown rapidly in its quest fto improve the  well being of workers

Read more ...

Subscribe to read!

Screen Shot 2022 09 06 at 1.34.04 PMDPA: Distribution
Partners' ambitions

1100 member group's plan
for industr'l supply growth

Distribution Partners America (DPA)
buying group's ceo Zac Haines discusses the biggest challenges facing the organisation post Covid and the initiatives and plans to combat them. We plan to discuss progress with Haines this week and will update asap

Read more ...

Subscribe to read!

Screen Shot 2022 08 08 at 1.40.29 PMOffice furniture is
dead. Long live
office furniture

MillerKnoll merger max's
brands hybrid challenge

Ben Watson is overseeing the merger of Herman Miller and Knoll, with the belief that good design means good business. “The moment we’re in now, is the most intense that I’ve ever been in my career in furnishings” he said. NYTimes' Ben Birk reports

Read more ...

"Tomorrow's News Today,

not yesterday's news tomorrow."

twitter heart50facebook heart50


Please register to the site before you can sign for a list.
No account yet? Register

ppnew on mobile UK 2018

Member Login